We respect your privacy and we are committed to good privacy practices. We will not pass on personal information about you to a third party (e.g. a marketing agency). Information collected from our customers is for the sole use of Mandarino and only to provide you with a higher level of service and member benefits such as our loyalty program and special offers.
If you ask us to remove you from our mailing list, we will do so. We will not collect any sensitive information (within the meaning of Australian federal privacy law) about you without your express consent. We observe proper data security practices for our computers and computer network and require our staff to respect privacy and to comply with our privacy practices.
Our website is SSL certified. Any personal information and details submitted to us in due course through your use of this website, is transmitted and stored by us in a safe and secure manner. We only collect information that is necessary for us to conduct our business as an online provider of goods. Online transactions are made via the PCIDSS accredited ANZ Egate payment gateway, through which your credit card details are transferred directly to the reconciling financial institution for verification. No credit card details are handled or recorded by us in any way as an additional security measure for online shopping.
Under the Privacy Act 1988 (Cth) you have a right to request access to your personal information held by us. You may do this by sending us an email using this form or by writing to us at:
260 Glenferrie Road
Malvern, VIC 3144
Ph: (03) 9500 2422
Fax: (03) 9500 2677